Shipping policy
Shipping & Delivery Policy
Thank you for shopping with us! We are excited to bring you high-quality products made to order. Please review our shipping and delivery policy below:
Order Processing Time
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Production Time: All products are made to order. Production typically takes 2–4 business days.
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Order Confirmation: Once your order is placed, you will receive a confirmation email. You’ll receive another email when your order has been shipped.
Shipping Time & Methods
Domestic (India):
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Standard Shipping: 3–7 business days after dispatch.
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Courier Partners: Delhivery, Bluedart, DTDC, etc.
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Tracking: A tracking link will be provided once your order is shipped.
International Shipping:
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Shipping Time: 7–21 business days (depending on destination).
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Customs & Duties: Customers are responsible for any customs fees or import duties, if applicable.
Shipping Rates
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India: ₹60–₹90 per product (based on weight & location).
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International: Rates vary by country and will be calculated at checkout.
Packaging
All products are securely packed to ensure they arrive in perfect condition. Apparel items are folded neatly and packaged in tamper-proof courier bags.
Delivery Delays
While we strive to deliver on time, delays may occasionally occur due to:
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High demand or sale periods
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COVID-19 restrictions or natural events
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Remote or inaccessible delivery locations
We appreciate your patience during such rare events.
Order Not Received?
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If your order hasn't arrived within 10 business days (domestic) or 30 days (international), please contact us at groovindesign01@gmail.com
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We'll assist you with tracking updates or arrange for a replacement if needed.
Need Help?
If you have any questions about your order, feel free to contact our support team at groovindesign01@gmail.com
We are committed to providing a smooth and transparent shipping experience for all our customers.